effective communication

This article explores how the coronavirus pandemic has undermined equal access to employment and healthcare for Americans who are Deaf, hard of hearing, or DeafBlind as these functions migrate toward telework and telehealth using videoconference platforms. The authors discuss the legal issues as well as remedies for telework and telehealth accessibility. Published in the University of Colorado Law Review

The article describes how to prepare in advance for someone with complex communication needs, how to support understanding of COVID-19 for those who may have difficulty understanding complex communication, ways to support expressive communications for someone who cannot rely on speech, and suggestions for healthcare workers providing care for someone who cannot communicate.

Questions from the community regarding the use of Face Coverings rose steadily for the ADA National Network as more mandates were issued and economies started to reopen. In this archived session, presenters discussed the application of the ADA to this issue as well as the various scenarios as they are playing out on the ground.

This archived session addressed common questions received by the ADA National Network regional centers regarding effective communication, health care services, transportation, modifications in policies and procedures, eligibility criteria, access to programs and services, and more. A resource document identifying sources for additional clarification on these issues from applicable federal agencies is provided as a supplement to the session.