Rehabilitation Research and Training Center for Community Integration of Persons with Mental Retardation - Job Analysis and Validation of Direct Support Personnel and Frontline Supervisor Competencies and Training Needs
Intellectual and developmental disabilities
Agencies that provide direct support services to people with intellectual and developmental disabilities.
Study purpose or goal:
To describe the organizations that participated in the validation study and to provide state specific estimate of recruitment, retention, and turnover.
Who administers this tool?:
Agency administrators or HR staff depending on size of staff.
Are any approvals required?:
How is it administered?:
The survey was mailed to organizations with a self-addressed, stamped envelope. It was filled out by staff members with working knowledge of the agency and its services.
What is the scope or what areas does it cover?:
The agency survey studies characteristics and recruitment challenges in community residential settings. The survey records employee statistics, recruitment and retention issues, and characteristics of the jobs of Direct Support Personnel and their organizations.
The agency survey was developed out of similar instruments in the field. Researchers tested questions from similar tools and selected and modified those which provided the proper results.
Can this tool be used for other purposes/populations?:
The survey has a common set items which could be applied in any human service setting with modifications for job descriptions. It can be used in vocational rehabilitation and other settings for those with intellectual and developmental disabilities, with modifications can be used in any human service setting.
Data analysis was in process at the time of the interview.
The project utilizes descriptive statistics. They may use some inferential statistics if an adequate sample size is available.
Impact of these findings on the field:
The data gathered and analyzed will help policy makers and organizations to monitor progress toward the goal of reducing turnover and improving retention and training.
Who uses the collected data?:
Policy makers (state and federal legislators), organizations, and county level agencies can use to the data describe the characteristics of the workforce and compare across states.
Mary Hayden, PhD University of Minnesota RRTC/Institute on Community Integration